Privacy Policy

Privacy Policy

TCNE (Technology Cloud Network Enterprise) is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy describes how we collect, use, and disclose personal information that we receive through our Cloud VPS and website services.

1 Information we collect We collect personal information that our customers provide to us, such as name, email address, and billing information. We also collect information about how customers use our services, such as IP addresses, browser type, and device information.

2 How we use information We use personal information to provide and improve our Cloud VPS and website services, to communicate with customers, and to process payments. We also use information to monitor and improve the security of our services, to detect and prevent fraud, and to comply with legal obligations.

3 How we share information We do not sell or rent personal information to third parties. We may share personal information with service providers who help us provide and improve our services. We may also share personal information with law enforcement or other third parties if required by law or to protect our rights or the rights of others.

4 Data retention We retain personal information for as long as necessary to provide our services and to comply with legal obligations. We may also retain and use personal information to resolve disputes, enforce our agreements, and as necessary to protect our legal rights.

5 Security We take reasonable measures to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security of personal information.

6 Children's privacy Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

7 Changes to this Privacy Policy We may update this Privacy Policy from time to time. If we make material changes, we will notify customers by email or by posting a notice on our website.

8 Contact us If you have any questions or concerns about our Privacy Policy, please contact us at [email protected]

9 Cookies and other technologies We use cookies and other technologies to provide and improve our services, to personalize content and advertising, and to analyze usage of our services. Cookies are small data files that are stored on your device when you visit our website or use our services. We use both session cookies and persistent cookies. Session cookies expire when you close your browser, while persistent cookies remain on your device until they expire or you delete them. We use cookies and other technologies to remember your preferences, to provide personalized content and advertising, and to analyze usage of our services. We also use cookies to authenticate users, to prevent fraud, and to improve the security of our services.

10 You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

11 Third-party services Our services may include links to third-party websites or services. These third-party services may have their own privacy policies and practices, and we are not responsible for the privacy practices or content of these third-party services.

12 International data transfers We may transfer personal information outside of the country where it was collected for the purposes described in this Privacy Policy. We will ensure that any such international transfers comply with applicable laws and regulations.

13 Your rights You have certain rights with respect to your personal information, including the right to access, correct, or delete your personal information. You can exercise these rights by contacting us at [email protected]

14 Data protection officer We have appointed a data protection officer to oversee our compliance with applicable data protection laws. If you have any questions or concerns about our data protection practices, you can contact our data protection officer at [email protected]

15 Governing law This Privacy Policy shall be governed by and construed in accordance with the laws of Thailand. Any disputes arising under or in connection with this Privacy Policy shall be resolved by the courts of Thailand.

16 Effective date This Privacy Policy is effective as of 01 December 2022.

17 Changes to this Privacy Policy We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where required by applicable data protection laws.

18 Contact us If you have any questions or concerns about our Privacy Policy or our privacy practices, you may contact us at:

Technology Cloud Network Enterprise (TCNE) Email: [email protected]

We will respond to your inquiries and complaints within a reasonable time and will endeavor to resolve any issues you have. If you are not satisfied with our response, you may have the right to lodge a complaint with a supervisory authority in your country of residence.